Terms of Purchase

General Purchase Terms These Terms of Purchase govern all orders placed on our official website for chocolate gift products. By completing checkout and confirming payment, customers acknowledge and agree to abide by the following purchasing rules, service standards and transaction regulations. All transactions are conducted in accordance with standard international e-commerce practices to ensure fair and transparent shopping experiences for all users.
Transaction Currency All product prices, order settlements, refund amounts and service fees displayed on our website are denominated in United States Dollars. All purchase transactions are processed uniformly in USD. No other currency will be used for order billing, settlement or fund refund procedures on our platform.
Order Processing & Dispatch Time All confirmed and paid orders will be processed and dispatched within one to three business days. Our team conducts strict product inspection, gift packaging and order arrangement before shipment to ensure intact product quality and standard gift presentation for every order.
Delivery Timeframe Standard delivery takes six to twelve business days after order dispatch. The delivery timeframe covers all shipping arrangements for eligible orders, ensuring consistent transit schedules for all customer purchases.
Global Free Shipping Policy We provide complimentary global shipping services for all chocolate gift orders completed on our website. No additional shipping charges, handling fees or cross-border delivery surcharges will be applied to any valid order. All delivery costs are fully covered by our platform under standard purchasing conditions.
Return Eligibility Period Customers are entitled to submit return applications for eligible products within sixty days from the date of order delivery. All return requests must be initiated within the valid period to be accepted and processed by our customer service team. Any return applications submitted beyond the valid timeframe will not be approved.
Refund Processing Period Once a return or refund application is fully reviewed and approved, the refund process will be initiated immediately. All approved refunds will be completed and credited back to the original customer payment account within five to ten business days. The final fund arrival is subject to the processing efficiency of the corresponding payment institution.
Order Accuracy & Customer Responsibility Customers are responsible for confirming accurate shipping information, contact details and product selections during order placement. We will strictly deliver products according to the confirmed order information. Redelivery or compensation caused by incorrect customer information will not be borne by our platform.
Product Acceptance Standard Customers shall check the product condition, quantity and packaging integrity promptly after receiving the goods. Any product problems, damage or order discrepancies need to be reported to our support team within a reasonable time for